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by my recent AI implementations

I led the development of a POC for an AI system to automate manual quality control processes. My responsibilities included conducting initial workshops with key stakeholders, defining the POC scope, delivering the POC, and identifying potential suppliers. The legacy system involved human reviewers listening to audio and video recordings to check for specific information. The goal was to significantly reduce manual efforts by leveraging AI for automatic transcription, information extraction, fact-checking, and quality assessment.

I helped to develop an AI assistant for a healthcare company to support doctors in patient interactions. The software generates medical summaries from appointment content, enhancing patient experience and reducing doctors' administrative workload. My responsibilities included designing and implementing a subsystem for summary evaluation, engaging with stakeholders, analyzing relevant data, and advising on the selection of appropriate AI models.

I led the development of an AI-driven content moderation system, providing technical guidance on algorithms and managing the project from design to deployment. In collaboration with senior executives, we ensured the system met strategic objectives. Now operational in multiple countries, the system monitors approximately 300,000 user reviews each month.

I designed and developed a system that automates the elaborate note-taking process based on the Zettelkasten approach. I led discovery sessions with users to identify key bottlenecks and opportunities, then created a solution to address their needs. The system automates the labeling of new notes and suggests appropriate titles, streamlining tasks that were previously done manually.

I managed a research and development project to implement a voice bot in my client’s contact center. My role included overseeing the strategy, defining objectives, and setting performance indicators for the R&D team. We successfully developed and implemented a comprehensive process that has the voice bot handle specific customer-facing tasks.

I led the development of a GPT-based chatbot to improve document management. My responsibilities involved architecture design, tool selection, and programming a chatbot that enables users to quickly and easily find necessary organizational information.